Support Services
Paradigmsoft has a dedicated team designed to work with your company and to provide the remote managed support that you require.
Since Paradigmsoft runs Support Request Tool, organizations log issues with us the same way as with Oracle.
Paradigmsoft offers level one through level four support based on needs. We have multiple options for shared support through dedicated team members who can be remote or on-site. Support ranges from 5/10/ 200 (weekday only) through 7/24/365.
Our support team consists of US based consultants and off-shore development center in India for full 24-hour support.
To learn more about our Support services, Email info@paradimsoft.net, Our representative will speak to you.